Terms and Conditions

Terms and conditions

This internet site is presented by Lavender Street Ltd, whose company registration number is 10485726.

Our registered office is at 70 High Street, Wilburton, Ely, Cambridgeshire, CB6 3RA. Please note that all correspondence should be forwarded to Lavender Street Ltd via email.

Lavender Street Ltd is primarily a holiday cottage searching service. Our internet site will enable you to contact us with your holiday specifications and we will introduce you to high quality holiday cottage suppliers.

Users of our internet site who subsequently go on to book a holiday from one of our recommended cottage suppliers will enter into a contract with the Supplier. Lavender Street Ltd cannot be held responsible in any way for any outcome of any booking and will not be a party to any contractual relationship between the user and Supplier.

All information on our internet site and provided verbally is given in good faith and is materially accurate to the best of our knowledge. However, although we take all reasonable steps to ensure that our records are up to date, we do not have exclusive control of any property and/or its amenities and facilities and accordingly we cannot give any guarantees as to the accuracy thereof. Any advice, guidance and/or recommendation given by any of our staff is a personal opinion only and will not constitute any warranty, guarantee, term or condition.

Lavender Street Ltd take no responsibility for any services provided by The Supplier and make no warranties about any of the services available on our internet site. To the extent that is permissible by law, Lavender Street Ltd assumes no liability for any information published on our internet site and disclaims all liability in respect of such published information.

All images and logos on our internet site are copyright to their respective owners.

You consent to the Terms and Conditions when you use the internet site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use the internet site in any way.

Terms and conditions for doing business

We will start our services once we have received a completed specification form (via our internet site or by phone) and payment. We will come back to you with our top 3 cottage options. We will assist you by reserving the cottage for 48 hours where possible allowing you time to complete the transaction directly with the cottage owner.

Last minute holidays

If you are looking for a last-minute break we will do our utmost to meet all your requirements as we know how important they are. However, if this is not possible we will inform you and ensure that you are satisfied with any compromise.

If you are not satisfied with our service

If you are not satisfied with the service that we have provided please contact us as soon as possible so we can work together to resolve this. We want to make this a stress-free service.